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The Outdoor Outlook Podcast
What’s really shaping the future of landscaping? Tune in as industry pros spill insights, real talk, and must-know trends — all in under 5 minutes.
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Episode 4
How do you align sales and operations during onboarding to meet customer expectations and boost retention?
Jon King stresses the importance of involving both sales and operations teams in qualifying leads and attending site walks for larger projects. This collaboration helps prevent overselling and ensures that operational capabilities align with the promises made during the sales process, leading to greater customer satisfaction.
About The Outdoor Outlook Podcast
Dive into the evolving world of outdoor services with The Outdoor Outlook Podcast. Join industry experts as they discuss the latest trends, cost-saving strategies, and the benefits of technological advancements in the landscaping and field services industries. Whether you're a seasoned professional or new to the field, this podcast equips you with the knowledge to thrive in the dynamic landscape industry.
Catch Up on Past Episodes

Episode 1

Episode 2

Episode 3
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